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Reformer Pilates Foundation Course for Business - FAQs

Access & Onboarding

When will participants receive access to the online modules?
Learning Management System (LMS) access is issued approximately 4 weeks prior to the scheduled face-to-face training.

How do participants log in?
Participants access the LMS using their individual email address and login details.

What should participants do if they cannot access the platform?
Participants should first check their login details and spam/junk folders. If access issues continue, they can contact pilateseducation@yourreformer.com for support.

What information is required before access can be set up?

  • Full name

  • Email address

  • Qualifications/experience

  • Confirmed face-to-face training dates

Can participants be added after the initial submission?
Yes, however early submission is recommended to avoid delays. A maximum of 10 participants is permitted per cohort.

What is the maximum number of participants per cohort?
Typically, 10 participants per course (based on one Master Trainer over two days). Online delivery may vary. Minimum cohort size is 6 participants.

How often are intakes available?
Intakes are planned monthly, depending on demand and Master Trainer availability.

How is the course delivered?
The course is delivered through a blended learning format that includes 10 hours of online pre-learning, 10 hours of self-practice, a 2-day face-to-face workshop delivered either in person or virtually (to be agreed up front), and an optional 6-week post-course virtual coaching program with the Master Trainer. This coaching component is highly recommended and should be discussed as part of the agreement.

What qualifications are recommended for participants?
A Level 3/4 Personal Training qualification, Mat Pilates Level 3 qualification, healthcare background, existing Reformer certification, and/or group exercise qualification is recommended. However, applicants from a range of fitness, movement, and healthcare backgrounds may also be suitable.

Course Structure & Time Commitment

How is the course delivered?

  • Online pre-learning

  • Self-practice

  • 2-day face-to-face workshop (virtual or in person)

  • 6-week virtual check-in

How long does the course take?

  • Online learning: 10 hours

  • Self-practice: 10 hours

  • Face-to-face training (virtual or in person): 16 hours over 2 days

  • Post-course check-in: 3 hours

Is the face-to-face component mandatory?
Yes, attendance is required for certification. This component may be completed either virtually or in person, as agreed up front.

What happens if a participant can only attend one face-to-face training day?
Participants must attend both face-to-face training days to receive certification.

Is there an option for the face-to-face course content to be delivered virtually?
Yes. The 2-day workshop can be delivered either virtually or in person, as agreed up front, alongside the optional 6-week virtual coaching program with the Master Trainer.

Pre-Learning & Preparation

Is pre-learning required before attending the workshop?
Yes, all modules, self-practice hours, and the theory exam must be completed prior to attendance.

What happens if pre-work is not completed?
Participants may not be adequately prepared, which can impact participation and assessment outcomes.

How can businesses support participants during pre-learning?

  • Allocate dedicated learning time

  • Encourage an early start

  • Promote use of the LMS, InstructorPro, and YR Home App

How can participants access support during pre-learning?
Participants can refer to the FAQs, contact their Master Trainer, or email pilateseducation@yourreformer.com.

Do participants need access to a Reformerfomrer outside of the course?
It is strongly recommended that participants have access to a Reformer. This supports completion of self-practice hours, reinforces learning, and builds confidence before and after the face-to-face training.

Online Learning Experience

What do the online modules cover?

  • History of Pilates

  • Reformer setup and maintenance

  • Props and equipment

  • Pilates theory

  • Modifications

  • Core engagement and breathing principles

Can modules be completed in any order?
Modules are structured, and following the recommended sequence is advised.

Can modules be accessed on a mobile device?
Yes, modules can be accessed on mobile devices; however, desktop access is recommended for the best learning experience.

Do modules save progress?
Modules must be completed in full for progress to be saved.

Self-Practice Requirements

What counts towards self-practice hours?
Self-practice may include personal Reformer practice, attending classes, observing sessions, planning or designing class sequences, using Instructor Pro to create class plans, and watching Your Reformer On-Demand classes.

Why is self-practice important?
Self-practice builds confidence, reinforces learning, and prepares participants for teaching.

Do participants need access to a Reformer?
It is strongly recommended that participants have access to a Reformer. This supports completion of self-practice hours, reinforces learning, and builds confidence before and after the face-to-face training.

Face-to-Face Training

What are the training hours?

  • Day 1: 8:30am – 6:30pm

  • Day 2: 8:30am – 5:15pm

Where is the training held?
Training is ideally conducted at the customer’s Reformer studio. It may also be delivered at a designated Your Reformer training studio or another agreed venue in consultation with the Studio Owner.

Is attendance required for both days?
Yes, full attendance is required.

What should participants bring?

  • Comfortable workout attire
  • Water bottle and snacks
  • Notebook

Will assessments be completed during the face-to-face training?
Yes, assessments are completed throughout the face-to-face training.

What can participants expect during the face-to-face training?
Participants can expect a practical, hands-on training experience including Reformer setup and safety, exercise technique, class flow, teaching practice, and real-time feedback. Participants will also complete a practical assessment.

Will participants be expected to participate and ask questions during the face-to-face training?
Yes, active participation is encouraged. Participants are expected to engage in practical exercises, contribute to discussions, and ask questions to support their understanding and development.

Assessment & Certification

Is there an assessment during the face-to-face training?
Yes, participants are assessed throughout the practical training.

What are the assessment criteria?
Assessment is based on:

  • Reformer setup and safety

  • Exercise technique and understanding

  • Class flow and structure

  • Cueing and communication

  • Ability to apply modifications

How do participants pass the course?
Participants must meet competency standards and complete all pre-learning requirements.

Will certificates be issued?
Yes, certificates are issued upon successful completion.

How are participants assessed?
All participants are assessed throughout the face-to-face training using a combination of practical demonstration and teaching application.

Assessment includes:

  • Reformer Setup & Safety

Demonstrating correct bed setup, equipment use, and adherence to safety principles.

  • Exercise Technique & Understanding

Performing and explaining key foundational movements from the YR repertoire.

  • Practical Teaching Assessment

Delivering a 15-minute teaching segment where participants guide others through exercises.

  • Cueing & Communication

Providing clear, concise, and effective instruction.

  • Class Flow & Structure

Sequencing exercises safely and logically within a class format.

  • Use of Modifications

Adapting exercises to suit different abilities and needs.

Assessment is completed in real time by the Master Trainer, with outcomes determined as: Satisfactory and Non-Satisfactory

If determined as not satisfactory, participants will be allowed to submit a video post-workshop on the area they need to work on.

This needs to be submitted through LearnUpon within 7 days of the face-to-face training

What happens if a participant does not meet the required competency standard?
Participants assessed as Not Yet Competent will not receive certification at that stage.

Are additional courses available?
Stay tuned for more from Your Reformer. Feedback, ideas, and suggestions can be sent to pilateseducation@yourreformer.com.

Support & Resources

What support is available during the course?

  • LMS modules and materials

  • FAQs within the platform

  • InstructorPro (where applicable)

  • YR Home App

  • Your Reformer Master Trainer

How can businesses support participants during pre-learning?

  • Allocate dedicated learning time

  • Encourage an early start

  • Promote use of the LMS, InstructorPro, and At Home App

Will support be available during the course?
Yes, a Your Reformer Master Trainer provides coaching, feedback, and guidance throughout the workshop, alongside online support during the pre-learning phase.

What are the benefits of InstructorPro?
Instructor Pro supports consistency in programming, reduces planning time, and provides ongoing access to new class formats and educational resources to support continued development.

How is InstructorPro used?
InstructorPro helps instructors plan and deliver Reformer classes more efficiently and confidently. It provides access to a comprehensive exercise library and an intuitive drag-and-drop interface to build structured, well-balanced class flows.

What is the best way for participants to learn the exercises?
The most effective approach is through repetition and practice. Combining online modules with hands-on Reformer sessions, revisiting the exercise library, and practising teaching or cueing will support learning and retention.

What happens if participants do not memorise all exercises during pre-work?
That is completely acceptable. The course is designed to reinforce learning during the face-to-face training. Participants should focus on understanding movement patterns and key principles rather than memorising every exercise.

What should participants do if they do not have access to a Reformer for self-practice?
It is strongly recommended that participants seek access where possible, as hands-on practice is important for building confidence. This may include attending Reformer classes, using a studio outside scheduled class times, or arranging access through the workplace.

If access is limited, participants should focus on reviewing online modules, watching exercise demonstrations, and practising cueing and class planning. However, practical Reformer time will significantly support learning and course performance.

Post-Course & Ongoing Development

What happens after the course?
Participants attend a 6-week virtual check-in program for coaching and consolidation.

Will participants feel ready to teach immediately?
All participants will develop the foundational skills required to begin teaching, with confidence continuing to build through experience and practice.

Will certificates be issued?
Yes, certification is awarded upon successful completion of all course requirements. Certification allows instructors to deliver safe and effective classes within their studio.

Is ongoing support available?
Yes, ongoing support is available through continued access to learning resources, InstructorPro, and future education opportunities. The first 3 months of InstructorPro access are complimentary, after which monthly licence fees apply. This will be discussed upfront as part of the agreement.

What happens if participants deliver classes inconsistently after training?
This can occur while instructors build confidence. Ongoing support and feedback are recommended, alongside continued use of structured programming tools such as InstructorPro. Regular mentoring, observation, and practice can help reinforce consistent delivery standards.

What happens if participants are not ready to deliver classes independently after the course?
While the course provides a strong foundation, some participants may require additional time and practice. In these cases, continued development through practice, shadowing, and internal support is recommended before independently delivering classes.

How can participants continue learning and maintaining an appropriate standard after the course?

Consistency can be supported by:

  • Reinforcing YR methodology and class structure

  • Encouraging ongoing use of programming tools

  • Providing regular feedback and mentoring

  • Supporting continued education and practice

  • Pursuing further learning and upskilling

  • Engaging in future Your Reformer courses

Practical Considerations

Do participants need access to a Reformer outside the course?
Yes, regular access is important for practice and development.

Do participants need Your Reformer Reformer to complete the course?
No, however familiarity with the YR setup is recommended.

What if the Reformer springs differ from YR beds?
Participants should focus on relative resistance and control rather than exact spring settings.

Common Learner Questions

Do participants need to memorise all exercises?
No, the focus should be on understanding movement patterns, key principles, and class structure. Confidence and recall will develop through practice.

How can participants best learn the exercises?
Through repetition and practical application. Combining online modules with self-practice, attending Reformer classes, and revisiting the exercise library will build familiarity and confidence.

Do participants need to create their own programs?
Participants will be guided using structured programming tools such as Instructor Pro, which supports class planning and helps build effective, well-balanced sessions without starting from scratch.

What happens if participants forget what to say during a class?
Participants are encouraged to keep cueing simple, focus on one or two key instructions, and maintain class flow. Confidence develops through repetition, familiarity, and practice.

What is typically the most challenging part when starting out?
Confidence and cueing are typically the biggest challenges initially; however, both improve quickly through repetition, practice, and teaching experience.

What is the biggest mistake new instructors make?
Overcomplicating their teaching. Simple, clear instruction is most effective.

What should participants do after the course?
Participants are encouraged to begin teaching as soon as possible, continue practising, and build confidence through experience.

Is Instructor Pro required after the course?
InstructorPro is not mandatory; however, it is strongly recommended to support continued learning, programming, and professional development.

Will participants be able to modify exercises for injuries and varying abilities after the course?
Yes, participants will develop a strong understanding of how to apply modifications and regressions safely for different abilities and common limitations. Confidence in this area will continue to strengthen with experience, observation, and ongoing practice.

What should participants do if spring settings differ on the Reformers used for self-practice?
Spring settings and loads may vary between Reformer brands. Participants should focus on understanding the intended resistance, movement objectives, and the Reformer they will be teaching on, rather than memorising every spring configuration.

Business Benefits & Questions

How does this benefit the business?

  • Consistent instructor training

  • Improved class quality and safety

  • Scalable onboarding processes

How can businesses maintain standards after training?

  • Encourage ongoing practice

  • Promote use of InstructorPro

  • Reinforce consistent delivery standards

Is this suitable for onboarding new instructors?
Yes, the course provides a strong foundational education pathway for new instructors.

What happens if a participant is not ready to deliver training after the course?
Additional support, mentoring, and further practice may be recommended to build confidence before independently delivering classes. Participants may also choose to upgrade to a full certification pathway at an exclusive discounted rate.

How does this benefit business operations?
Operational benefits include:

  • Reduced reliance on external training providers

  • Improved consistency across locations and instructors

  • Streamlined onboarding and upskilling

  • Stronger internal education pathways

  • Confidence that education and content are developed and delivered by YR Ambassadors and experienced Reformer education specialists

Is InstructorPro required after the course?
InstructorPro is not mandatory but is highly recommended to support continued learning, programming, and professional development. Complimentary access is included for the first 3 months.

If a studio pays for the InstructorPro licence, how many instructors can access the platform?
The studio licence includes access for up to 6 users. Additional users are charged at an extra per-person rate. Studio pricing is offered at a significantly discounted rate, and Studio Owners can add, cancel, and transfer users as required.

Can this course be delivered exclusively for one team?
Yes, the course can be tailored to suit different business models and team requirements.