How to Access the Your Reformer App
How to download, log in, and troubleshoot the Your Reformer app for home customers
How to Download the App
The Your Reformer app is available for home customers on iOS and Android.
- iOS: Download from the Apple App Store (search "Your Reformer")
- Android: Download from the Google Play Store (search "Your Reformer")
How to Log In
- Open the app
- Tap "Sign In"
- Enter the email address associated with your Your Reformer account
- Enter your password
Forgot Your Password?
- Tap "Forgot Password" on the login screen
- Enter your email address
- Check your inbox for a password reset link
- Follow the link to create a new password
Troubleshooting
- App not loading: Make sure you have the latest version installed. Try closing and reopening the app.
- Classes not showing: Check your subscription is active. Contact support if the issue persists.
- Video playback issues: Check your internet connection. Try switching between Wi-Fi and mobile data.
Note: The app is available to home (D2C) customers only. Commercial customers access content via the studio kiosk.